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Check-in is at 3:00 PM and check-out is at 12:00 noon. Early check-in and late check-out are not guaranteed.

Every stay includes accommodation, daily breakfast at The Shore Kitchen, Wi-Fi, refillable drinking water, an arrival welcome drink, scheduled group yoga or mobility, standard kayaks or SUPs when conditions permit, Main Pool and fitness access, daily housekeeping, and evening turndown.

Yes. Published accommodation rates are mandatory all-in nightly prices. The simulation does not append arbitrary VAT, service, resort, destination, or mandatory surcharges. Optional services and applicable child supplements remain separate.

No. One simulated reservation covers exactly one accommodation. Parties requiring more than one accommodation are directed to the non-delivering Contact & Reservations route.

Green Season check-ins require two nights; High Season check-ins require three nights; Festive Season check-ins require five nights. Any stay containing a Festive night requires at least five nights, regardless of check-in season.

Each stay night uses the season containing that calendar night. The check-out date is not a stay night. A stay moving from Green to High Season therefore combines the relevant nightly rates.

The simulated booking journey supports stays up to 14 nights. Longer stays are directed to the non-delivering Contact & Reservations path.

For Flexible and Stay Longer rates, the cancellation boundary is the resort-local check-in date minus 14 calendar days. Cancellation on or before that date receives a full fictional refund; cancellation after that date is non-refundable.

No. Advance Purchase gives a 15% accommodation-subtotal discount, is notionally prepaid in full, is non-refundable, and permits no date changes.

No. All deposits, balances, refunds, and totals belong to a fictional business model inside a portfolio simulation. Card and payment information are not collected.

Children are accommodated in Grove Pavilions, Shore Pavilions, Family Pool Villas, and Dalisara Houses within their approved occupancy and bedding rules. Pool Villas are adults only.

A firm boardwalk reaches the upper beach and a beach wheelchair is available with staff assistance. Soft sand and sea entry remain natural barriers; independent access across all sand or into the sea is not promised.

No. Marine and shore experiences depend on weather, safety, water conditions, and operator availability. Wildlife sightings are never guaranteed.

Pets are not accepted as a standard service. Guests travelling with a trained service animal require advance coordination.